Where the facilitator stood out the most was her ability to ‘herd the cats’. Rita was often called upon by Project Sponsors and Business Leaders to bring groups with diverse objectives to a common consensus, all the while maintaining constant neutrality throughout the sessions.
The instructor presented well, responded to questions, got the class involved. The class flowed nicely and it was a great day!
The facilitator challenged our group, without judgement, by actively listening to us and by asking probing questions which brought to surface our preconceived notions and assumptions which were then tested. Overall, she encouraged us to see the bigger picture, embrace change and become fully engaged in the process.
I liked the interactive nature of the training. I liked Rita's facilitation style and her use of humour.
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